8 Google Maps Marketing Tactics to Drive Local Business

8 Google Maps Marketing Tactics to Drive Local Business


Google Maps advertising is a set of techniques you need to use to make your native enterprise itemizing seem extra prominently in Google’s map outcomes.

Maps advertising helps you attain individuals who seek for related services in your space. And convert extra of them into clients.

Your Google enterprise itemizing, often known as your Enterprise Profile, can present up in three key places:

  • The Google Maps web site and app (when somebody searches for a enterprise, product, or service). The variety of listings will depend on the question.
Business listings in Google
  • The native pack,” often known as the “Google map pack.” Google shows this in customary search outcomes when it thinks the consumer needs close by or localized outcomes. It usually accommodates three listings.
Local pack in Google
  • The Native Finder, which opens if you broaden the native pack. The variety of listings will depend on the question.
Local finder in Google

Google chooses enterprise listings primarily based on three essential standards:

  1. Relevance: How nicely the enterprise matches what the searcher needs
  2. Distance: How far the enterprise is from the search location
  3. Prominence: How in style the enterprise is in the actual world and on-line

Listed below are eight Google maps advertising techniques your native enterprise ought to strive:

1. Create or Replace Your Enterprise Profile

Google Business Profile (GBP, previously Google My Enterprise) is a free device that permits you to handle your small business itemizing on Google.

Full and detailed profiles rank better in Google’s map results. As a result of Google can “higher perceive your small business and match your profile to related searches.”

In addition they drive native enterprise by serving to clients make knowledgeable choices.

Your Enterprise Profile is what’s previewed in Google Maps, the native pack, and the Native Finder. Customers can click on on the snippet to view extra info:

Business Profile in Google Maps

Info out of your Enterprise Profile must also seem on the search engine outcomes web page (SERP) for your small business identify:

Business Profile information in SERP

When you haven’t already, add your business to Google Maps. Comply with the prompts so as to add details about your small business and confirm your location.

In any other case, head on over to GBP. To make sure all of your info is current and proper. 

Enterprise identify

This must be the way it seems in the actual world (e.g., on signage)


Select a main class and as much as 9 further classes

Deal with and pin location

Inform clients the place they will discover you (go away clean for those who go to your clients)

Service space

Inform clients the place you’ll journey to (go away clean if clients come to you)


Inform clients if you’re open


Add your main cellphone quantity and as much as two extra contact numbers

Web site

Add a hyperlink to your small business web site 

Attributes/Resort attributes

Inform clients about attributes your small business has, corresponding to “Wi-Fi”

Pictures and movies

Add images and movies to assist prospects study your small business, premises, merchandise, and/or companies

From the enterprise

Enter a enterprise description as much as 750 characters lengthy, ensuring to say key services

Opening date

Inform clients when your small business first opened


Add details about your companies 


Add details about your merchandise

Menu (meals companies solely)

Present details about your menu objects

Verify-in and checkout occasions (lodges solely)

Inform clients once they can examine in and take a look at

Medical health insurance info (U.S. well being care suppliers solely)

Record the medical health insurance networks for your small business

For instance, Corky’s Ribs & BBQ has offered (nearly) all the knowledge a hungry patron would possibly want:

Corky’s Ribs & BBQ information in SERP

Vital observe: Don’t neglect your Enterprise Profile when you’ve optimized it. Maintain it up to date with the newest info.

For instance:

  • Non permanent opening hours
  • Pricing modifications
  • New services or products

This ensures your Google map itemizing at all times has full and correct info.

2. Interact Locals By means of Posts

Use GBP’s posts characteristic to make bulletins that encourage extra individuals to go to your location or get in contact. You’ll be able to share updates, occasions, and affords.

Like this:

Corky’s Ribs & BBQ posts feature

To start out, head over to GBP and choose the enterprise you need to create a submit for.

Select the business in GBP

Then, click on “Add replace.”

Add update button highlighted

And select the kind of submit you need to create.

Add update in GBP

Fill out the shape that seems along with your submit particulars. Then click on on “Preview.”

Tip: Add images and movies to make your posts extra eye-catching and informative. And run your textual content by a spell-checker to make sure it’s clear {and professional}.

Add offer page in GBP

When you’re pleased with the best way that appears, click on “Publish.”

Post your update

Alternatively, schedule your Enterprise Profile posts utilizing Semrush’s free Social Poster device. This makes it straightforward to launch your Google Maps advertising campaigns on the good time.

Go to “All profiles” > “Add profile” > “Join Google Enterprise Profile” and comply with the directions to get began.

Connect Google Business Profile

Then click on “New submit” to draft, schedule, or publish an announcement.

New post button highlighted

A brand new window will assist you to draft, preview, and schedule your Google submit.

New post page

Tip: Join your Fb, Instagram, Twitter, LinkedIn, and/or Pinterest accounts to create and examine all of your posts in a single place.

3. Clear Up Native Listings

Native listings (or citations) are references to your native enterprise’s identify, tackle, and cellphone quantity (NAP). Sometimes featured in on-line directories like Yelp. 

Google seems to be at native listings throughout the net to examine if its personal enterprise listings are correct. If it’s not assured in your profile, it could be much less prone to show it to customers.

So, it’s essential that your native listings are constant. Particularly with regards to your NAP info—key info for native clients.

Verify your native listings totally free with Semrush’s Listing Management device. Enter your small business identify because it seems in your GBP and choose the fitting outcome from the strategies.

Semrush’s Listing Management tool

Scroll right down to see whether or not you’re listed in prime directories. And whether or not your particulars are right.

These outcomes present that Corky’s Ribs & BBQ is lacking out on helpful publicity: 

Corky’s Ribs & BBQ results for top directories

And has NAP points in a few of its listings:

Corky’s Ribs & BBQ NAP issues found

If your small business has comparable points, attain out to every listing to get your info added or corrected.

Or use the Itemizing Administration device to repair them suddenly.

Click on the “Attempt it now” button and comply with the directions to buy your subscription.

Try it now button highlighted

Then join your GBP to get extra particular insights into your native itemizing’s efficiency.

Insights of GBP section

The device will even mechanically submit your small business’s particulars to the highest directories in your country. Which ought to enhance your Google map rankings. And assist extra prospects get the fitting info.

Facet observe: Itemizing Administration offers you entry to many extra options that may profit your Google Maps advertising. Maintain studying to be taught extra, or try our Listing Management guide.

4. Enhance Your Critiques

Google says that “Google assessment depend and assessment rating issue into native search rating. Extra evaluations and optimistic rankings can enhance your small business’ native rating.”

Discover how all of the top-ranking companies for “barbecue joints in Memphis” have hundreds of evaluations and a excessive common score:

Google reviews

Excessive-quality evaluations additionally enable you to stand aside from rivals.

Encourage clients to depart a assessment in your Enterprise Profile utilizing a number of of the next strategies:

  • Evaluate request emails: If in case you have the client’s e-mail tackle and permission, ship a assessment request e-mail. Depart sufficient time for them to expertise your services or products first.
  • Buyer conversations: Ask clients to depart a assessment after any profitable dialog. Whether or not it’s in particular person, over the cellphone, or on-line.
  • Print supplies: Print assessment requests in your receipts, enterprise playing cards, and different advertising supplies. Or show an indication in your retailer.

Google affords a free customized marketing kit that can assist you. 

Free customized marketing kit from Google

It accommodates printables such because the “Evaluate us on Google” window sticker, enterprise card, and postcard. Along with belongings you need to use on-line.

Assets offered in free customized marketing kit

To get a direct hyperlink to your assessment web page, choose your small business on Google and click on “Ask for evaluations.” 

Ask for reviews button highlighted

A pop-up will seem with a hyperlink you could ship to clients.

Give customers a link to review your business on Google

One other means to enhance your Enterprise Profile evaluations is to answer them. 

This reveals that you simply care about clients’ suggestions. 

Responding to Google reviews example

And helps you neutralize any adverse evaluations.

Responding to Google reviews example

Be sure to’re signed up for assessment notifications. Click on on the three dots beside “Profile Energy” to open the “Settings” part of GBP.

Three dots beside “Profile Strength” highlighted

And toggle on “Buyer evaluations.”

Customer reviews section

Then reply to any suggestions as quickly as doable. Ensuring to be clear, well mannered, and useful.

Respond to any feedback from GBP

Alternatively, use Semrush’s Review Management device. It brings evaluations from a number of platforms (together with Google) into one place. 

Filters and sorting choices make it straightforward to prioritize. 

For instance, take a look at evaluations the place you’ve “Not replied,” beginning with the “Oldest” first.

Filters in Semrush’s Review Management tool

If in case you have a Premium Location, you may reply straight away. There’s no must log in to every platform.

Vital observe: Google may additionally show “Critiques from the net” in your Enterprise Profile. That are common rankings from third-party platforms corresponding to Fb and OpenTable. These don’t affect your map rankings instantly, however they can affect shopper choices.

If most prospects use one other platform to analysis your small business (e.g., Trustpilot, Tripadvisor, or G2), it could be price asking clients to depart a assessment for you there relatively than on Google. It’s unlikely they’ll be prepared to assessment you on each. Alternatively, go away it as much as clients to decide on a platform.

5. Submit Questions and Solutions

Your Enterprise Profile has a “Questions & solutions” part. Right here, Google customers can ask or reply questions on your small business. And so are you able to.

That is your alternative to offer further info and assist potential clients with particular wants.

Questions & answers sections

When you obtain any questions, present clear, well mannered, and useful solutions as quickly as doable. 

Be sure to’re logged in to your GBP account so your solutions are marked as “Proprietor.” That means, readers know the knowledge is dependable. And that you simply care about customer support.

Make sure you’re logged in to your GBP account

Need to reply any FAQs that haven’t been submitted but? Add them utilizing the “Ask a query” button. Then reply to them straight away.

Ask a question button highlighted

That means, future prospects can get the knowledge they want with out having to ask or look forward to a response.

Listed below are some query concepts to encourage you:

  • Are you dog-friendly?
  • What fee strategies do you settle for?
  • Is parking out there?

Tip: Communicate to your customer support crew and examine different assist channels (e.g., social media) to see what questions get requested most.

6. Make Your Web site Search engine optimization-Pleasant

Having a extra Search engine optimization-friendly web site can lead to higher rankings in map outcomes. If Google believes your web site is related to searchers, it believes your Enterprise Profile is, too. 

For instance, take a look at the SERP for “memphis bbq.” Memphis Barbecue Firm’s web site ranks prime.

Memphis Barbecue Company’s website in Google SERP

This enterprise additionally ranks excessive within the native pack (and, subsequently, the Native Finder).

Memphis Barbecue Company in local pack

Memphis Barbecue Firm ranks excessive for this search question in Google Maps, too.

Memphis Barbecue Company’s website in Google Maps

You should use all types of local SEO methods to enhance your web site’s rankings. And subsequently increase your map advertising. Reminiscent of:

  • Constructing hyperlinks on native web sites
  • Publishing localized content material
  • Fixing technical points in your web site

Get began with the fundamentals in our free local SEO course.

7. Monitor Your Efficiency

Monitor your efficiency to see whether or not your Google Maps advertising technique is working. Which means monitoring your Enterprise Profile’s visibility in Google Maps, the native pack, and the Native Finder.

You need your itemizing to seem each time somebody searches for a related native key phrase (i.e., when somebody seems to be for related services or products in your space). And rank as excessive as doable.

When you’re not seeing outcomes inside a number of weeks, it’s possible you’ll want to regulate your Google Maps advertising technique.

First, select your goal key phrases. The search queries you need to rank for and monitor. 

Let’s say you owned a barbecue restaurant in Memphis, Tennessee. You’d need to rank for native key phrases like:

  • Barbecue close to me
  • Greatest barbecue in Memphis
  • Barbecue joints in Memphis

Our local keyword research information teaches you easy methods to discover what prospects seek for. And get related information. So you may optimize for key phrases that may drive one of the best outcomes.

After you have recognized goal key phrases, monitor your efficiency for them in Semrush’s Place Monitoring and Itemizing Administration instruments.

Tip: Need to get straight into monitoring? Use some primary key phrases like “[Business Type] close to me” and “[Service] [City Name]” for now. You’ll be able to add further key phrases later.

Place Monitoring Instrument

With Semrush’s Position Tracking device, you may see which goal key phrases set off the native pack. And if that’s the case, whether or not your Enterprise Profile seems.

Enter your area and click on “Arrange monitoring.”

Position Tracking tool

Then enter the “Location” to trace rankings in. Many native companies need to compete on the metropolis degree. Nevertheless it is perhaps extra real looking to focus in your ZIP code space. 

Be certain that the “Quantity to indicate” discipline is about to “Native.” That means, you’ll see the typical variety of month-to-month searches for every key phrase in your chosen location.

Set volume to show to local in Position Tracking tool

Subsequent, enter your small business identify because it seems within the native pack. And click on “Proceed To Key phrases.”

Enter your business name in Position Tracking tool

Now it is best to sort your goal key phrases in. Or import them from elsewhere.

Click on “Add key phrases to marketing campaign” then “Begin Monitoring.” 

Add keywords to campaign and start tracking

Your challenge is now prepared.

To trace your Google Maps pack rankings, go to the “Overview” tab.

Overview tab

Scroll right down to “Rankings Overview” and take a look at the “SF” (SERP options) column. Click on on the quantity to see if the key phrase triggers the native pack.

SF column highlighted

In case your Enterprise Profile ranks within the native pack, the map pin icon will seem within the “Pos. [Date]” column.

Pos. [Date] column highlighted

Tip: Not rating for a selected services or products? Verify that it’s talked about in your GBP and web site. 

Itemizing Administration Instrument

Semrush’s Listing Management device permits you to monitor your rankings within the Native Finder. With a Premium Location, you may monitor Google Maps rankings, too.

When you haven’t already, arrange your location. Ensuring so as to add your model identify, classes (as much as 9), and cellphone quantity.

Listing Management tool

Additionally add your full enterprise tackle within the “Primary info” part.

Then click on “Begin distributing information” when you’re accomplished.

Start distributing info button

Native Rankings

You’ll monitor your Native Finder rankings within the “Native Rankings” tab. 

Local Rankings tab

The device will mechanically use the primary class you chose as a key phrase.

So as to add extra key phrases, go to the “Areas” tab. And choose the placement you’d like to trace.

Locations tab

Then go to your “Native Rankings” tab. And click on “Choose key phrases.” Enter as much as 5 search queries you’d like to trace. 

Select keywords in Local Ranking tab

These must be crucial native key phrases for your small business.

Select keywords page

To view your rankings, choose the key phrase you need to monitor from the checklist above your ZIP code chart.

The “Your Native Finder Place” column reveals the place your Google map itemizing ranks when the searcher is in your small business’s ZIP code.

Your Local Finder Position column

You’ll be able to monitor your positions in two extra ZIP code areas. Merely click on on the “+ Add ZIP” button beneath the chart.

Add ZIP button highlighted

Revisit the tab anytime to view your Native Finder rankings. And the way they’ve modified over time.


Within the “Heatmap” part of Itemizing Administration, you may monitor your rankings in Google Maps.

Heatmap section

To get began, enter as much as 10 native key phrases you need to monitor. And set your “Scan radius” and “Grid measurement” to find out the place rankings are checked.

Enter up to 10 local keywords

Click on “Gather information” to generate your heatmaps. The numbers present your rating in every search location.

Swap between key phrases to see your positions for every.

See your ranking in each search location

Tip: Try your prime rivals within the listings. Attempt to work out why they’re rating greater. This may also help you enhance your Google Maps advertising technique.

8. Attempt Google Maps Promoting

Google Ads is a paid service that may enable you to safe Enterprise Profile rankings for precedence key phrases in precedence search places.

Promoting by “native search adverts” may also help you earn extra publicity on Google Maps outcomes. The thought is that the associated fee is outweighed by the additional clients you purchase.

Nonetheless, it’s not doable to promote on Google Maps solely. Google might serve your native search adverts throughout different Google properties, the place it thinks they’re related.

For instance, right here’s an advert on cellular search:

An ad on mobile search example

Once they do seem, Google map adverts take the type of sponsored listings. 

They rank on the prime of the native pack, Native Finder, or Google Maps outcomes. And have an “Advert” label. Like this:

Google map ad example

Or a “Sponsored” label. Like this:

Google map ad with sponsored label

Google Maps promoting works on a cost-per-click (CPC) foundation. You pay each time somebody does the next:

  • Clicks to get location particulars
  • Clicks to get instructions
  • Clicks to name (on cellular)
  • Clicks by to your web site

The CPC quantity will depend on numerous elements. Together with how a lot you (and any rivals) “bid” throughout setup. You’ll be able to set a median each day funds to stop overspending.

To get began, create a Google Ads account utilizing the identical e-mail tackle you employ for GBP.

Creating a Google Ads account

And link your GBP to Google Ads. Then you definitely’re able to create campaigns. To be eligible for Google Maps adverts, it’s essential to do the next:

  • Goal native key phrases
  • Goal a selected location
  • Set bids by location

Be taught extra on Google’s Help Center.

Tip: Google additionally affords Local Services Ads, which seem on the prime of the SERP when somebody enters a related native key phrase. These can work alongside your Google map adverts.

Google Local Services Ads

Get Extra Native Enterprise With Google Maps Advertising and marketing

It’s time to place your studying into apply and get extra native enterprise from Google map listings. 

Semrush has all of the local SEO tools you want to strengthen your Google Maps advertising and promoting methods. And get your web site rating greater. 

This submit was up to date in 2023. Excerpts from the unique article by Blake Denman might stay.


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